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Vitaly Design EU

<h2 id="isPasted"><strong>How can I get in touch with Vitaly Design support?</strong></h2><p>You can reach us by email at <a href="mailto:info@vitalydesign.eu">info@vitalydesign.eu</a>.</p><p>You can reach us via the chat bubble widget at the bottom right corner of our <a href="https://www.vitalydesign.eu/" rel="noopener noreferrer" target="_blank">website</a>.</p><p>Unfortunately, phone support is not available at this time.</p>

You can reach us by email at info@vitalydesign.eu. You can reach us via the chat bubble widget at the bottom right corner of our website. Unfortunately, phone support is not available at this time.

How To Contact Customer Support

Contacting Customer Support

Customer Conduct Policy

Customer Support FAQ

Return & Exchange Policy

Return/Exchange Eligibility

Late Return/Exchange Requests

Return Shipping Labels and Fees

How To Submit A Return/Exchange Request

When will my return/exchange be processed?

Lost Return Shipments

Improper or Missing Return Contents

Returning Orders with Free Items from Promotions

Policies & Conditions

Can I make an exchange during a sale?

Can I exchange for a different size/colour if what I want is out of stock?

Can I use a discount code when I make my exchange?

What if I change my mind about an exchange?

Exchanges FAQ

Return/Refund Processing Times

Final Sale Items

Why did my item not get returned because of a customs fee?

Returns & Refunds FAQ

Returns and Exchanges

Lifetime Warranty Policy

Types of Warranty Coverage

How To Submit A Warranty Claim

Warranty Item Repairs

Warranty Claims - Decision Waiting Times

Unavailable Warranty Replacements

Information About Denied Warranty Claims

Lifetime Warranty

Ring Sizing

Bracelet and Chain Sizing

Sizing Resources

Where can I get a discount code?

Why is my discount code not working?

What happens if I can't find my discount code?

Can I use multiple discount codes at once?

Can I use a gift card and a discount code at the same time?

I have forgotten to apply my discount code, what should I do?

Expired Discount Codes

Discount Codes

Credit Code Information

Gift Cards and Ordering a Gift

Gift Cards and Credit Codes

Payment Types & Methods

Stock Availability

Order Confirmations

Order Placement

Order Changes

Order Cancellations

Changing A Shipping Address

Unexpected Order Cancellations

Order Changes & Cancellations

Delivery Destinations

Shipping Rates

Customs, Duties & Import Fees

Can I order my items today and get them tomorrow?

Shipping Information

How do I track my order?

Order Tracking

Missing Deliveries

Lost Orders

Incorrect Items Received

Damaged Items Received

Shipping Delays

Delivery Issues

Product Materials

How do I care for my new item?

Polishing Items

Can I get my items wet?

Can I get my item engraved?

Where are Vitaly Design items made?

Products - Manufacturing, Materials and Care

Deletion Requests

Unsubscribe Requests

Account Deletion & Unsubscribe Requests

How do referrals work?

How To Complete A Referral

Referral Qualifications

Affiliate Links

Missing Rewards Code

Refer A Friend Program

How can I get in touch with Vitaly Design support?

How To Contact Customer SupportUpdated 21 hours ago

How can I get in touch with Vitaly Design support?