Contacting Customer Support

Information on contacting customer support, as well as community conduct guidelines.

Special BFCM & Holiday Sale FAQs

Frequently asked questions and special notices regarding BFCM & holiday season sales.

Returns and Exchanges

Information about making a return or exchange

Lifetime Warranty

Types of warranty claims, submitting a claim

Sizing Resources

Information about finding your size

Discount Codes

Gift Cards and Credit Codes

Information about Gift Cards and Credit Codes

Order Placement

Information about order placement.

Order Changes & Cancellations

Information about making changes to your order, as well as order cancellations and what to do if your order has already been shipped.

Shipping Information

Information about shipping including well as holiday ordering deadlines.

Order Tracking

Delivery Issues

Products - Manufacturing, Materials and Care

Information about product manufacturing, materials and care instructions.

Account Deletion & Unsubscribe Requests

Information on how to navigate deletion and unsubscribe requests.

Refer A Friend Program

Refer A Friend program policies, details and FAQs.