Our warehouse located in Portugal ships to countries within the EU as well as Switzerland. Some countries have restrictions on items entering the country. Please verify your country's shipping restrictions to ensure you can import the items you wish

<h2 id="isPasted">Where does Vitaly Design ship to?</h2>Our warehouse located in Portugal ships to countries within the EU as well as Switzerland.Some countries have restrictions on items entering the country. Please verify your country&apos;s shipping restrictions to ensure you can import the items you wish to purchase..

Delivery Destinations

EU orders over €150,00 will receive free CTT Shipping. For EU orders under €150,00:

<h2 id="isPasted">What are the shipping rates for EU customers?</h2>EU orders over &#x20AC;150,00 will receive free CTT Shipping. <h2 id="isPasted">Shipping Costs For Small Orders</h2>For EU orders under&#xA0;&#x20AC;150,00:<ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li>CTT/DPD Shipping within the EU - &#x20AC;5.00&#xA0;</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(40, 50, 78);">Express shipping to Switzerland - &#x20AC;15.00</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(40, 50, 78);">Express shipping to EU (1-2 business days) &#x20AC;10.00</li></ul>

Shipping Rates

Customs and duties fees are already covered for our customers in Canada, the USA, the UK and the EU. All other international locations are subject to normal customs and duties laws and regulations as imposed by the independent ministry of each countr

<h2 id="isPasted">Does Vitaly Design cover customs fees?</h2>Customs and duties fees are already covered for our customers in Canada, the USA, the UK and the EU.All other international locations are subject to normal customs and duties laws and regulations as imposed by the independent ministry of each country&apos;s government. <h2 id="what-happens-if-my-country-imposes-customs-and-duties-fees-on-my-order">What happens if my country imposes customs and duties fees on my order?</h2>Customs and import fees may be imposed on customer orders by the government of the destination country. Customs charges vary based on the laws and policies of each country. We cannot predict or estimate the amount you may be charged.Customs and import charges are the responsibility of the customer.We do not pay for or reimburse any additional charges or costs imposed for the final delivery of your package.&#xA0; <h2 id="what-if-i-dont-want-to-pay-for-the-customs-fees">What if I don&apos;t want to pay for the customs fees? </h2>Should you decide to refuse payment of customs and duties fees on your orders, your order will be returned to us.Refusal of your shipment due to customs, duties and import fees will incur a negative cost to the business. Your account may be flagged for future purchases.You will need to wait for your order to be returned to our warehouse before any further action will be taken. Once received, your parcel will be inspected by our returns team before cancellations and refunds are processed. You will be notified once your refund is submitted.Important Note:We cannot manipulate or alter your order information to circumvent or avoid customs and duties fees. These fees may be imposed by the local import/export ministry of your country at will. Therefore, we cannot accommodate any requests for special order arrangements.

Customs, Duties & Import Fees

We realize that sometimes orders are urgent, however we cannot accommodate next-day shipping. Even with express shipping selected at checkout, our shipping teams still require a minimum of one business day to fulfill orders before they are dispatched

<h2 id="isPasted">Can I order my items today and get them by tomorrow?</h2>We realize that sometimes orders are urgent, however we cannot accommodate next-day shipping.Even with express shipping selected at checkout, our shipping teams still require a minimum of one business day to fulfill orders before they are dispatched.If you have any concerns regarding your delivery times, please <a href="https://www.vitalydesign.eu/pages/contact-us" rel="noopener noreferrer" target="_blank">contact us.</a>

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