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Special BFCM & Holiday Sale FAQs

Frequently asked questions and special notices regarding BFCM & holiday season sales.

Extended Return/Exchange Period

During the 2025 holiday season, customers who placed their order between November 3rd and December 15th 2025 will be able to submit an eligible return/exchange request until January 15th, 2026. Please note that all other normal return/exchange polici

Using Different Discount Codes at Checkout

Some customers may prefer to use a discount code at checkout that differs from automatically applied discounts. In this case, simply remove the discount code you no longer want from the checkout screen by clicking X next to the code name. From there,

Holiday Shipping Times

Customers placing orders intending to receive their products in time for Dec 25th should make conscious decisions to order by the specified cutoff dates listed below. Customer order shipments may be unexpectedly delayed or impacted by elements or fac