Unavailable Warranty ReplacementsUpdated a day ago

What happens if my warranty item is unavailable for replacement?

If your warranty replacement item is out of stock or has been discontinued, you will be provided with the option to select store credit or a refund for the amount originally paid at the time of the original purchase, less any shipping fees.

We do not accept rainchecks based on product stock. Therefore, if you choose not to proceed with your warranty claim due to stock issues, you must resubmit your warranty claim in the future and hold onto your original item.

What if I want a refund instead of a store credit?

Refunds are only eligible upon request for warranties with out-of-stock replacements. You may choose between store credit or a refund. Please note that you may be eligible for up to 15% additional store credit if you choose a store credit instead of a refund.

Can I choose a different replacement item if the original version of my warranty-approved item is not available?

Unfortunately, you cannot choose a different replacement item if your original item is out of stock. A gift card will be issued to you for the original purchase value of your item, which can be used to purchase other items from our inventory at your discretion.