Lifetime Warranty
Types of warranty claims, submitting a claim
Lifetime Warranty Policy
About our warranty
Types of Warranty Coverage
Warranty FAQ
How To Submit A Warranty Claim
Please contact us directly by email at [email protected] and provide us with all of the following information:. Customer service cannot complete your request without all of the above information. Important Note: Failure or refusal to provide any o
Warranty Item Repairs
We do not offer a repair service under our warranty policy. Our warranty policy provides customers with replacement models or gift cards for the original purchase value in the case that a replacement model is unavailable for any reason.
Warranty Claims - Decision Waiting Times
Warranty claim decisions may take 2-4 business days to be completed by a support agent. Please note that the assessment of your warranty claim may be delayed if your claim was submitted with missing components and details necessary to provide a timel
Unavailable Warranty Replacements
Refunds are only eligible upon request for warranties with out-of-stock replacements for warranties submitted within 2 years of original purchase. If your warranty replacement item is out of stock or has been discontinued, you will be provided with t
Information About Denied Warranty Claims
There are a number of reasons why your warranty claim may have been denied. We cannot complete or approve a warranty claim without all of the required submission criteria. Your warranty claim verdict may be postponed until we receive all of the neces