There may be situations when customer orders are marked as delivered, but the package is nowhere to be found. In many cases, this is a simple mix-up that is often the result of one of the following reasons:. Before escalating such a situation we kind
Situations may arise where customer orders are affected by extensive disruptions or issues during the shipping process. Situations where the delivery has been delayed extensively may be due to one or more of the following reasons:. In most situations
In very rare cases mistakes can happen during the fulfillment process that result in incorrect items being sent. In such cases, we greatly apologize for any inconvenience this may cause. Please contact us right away. Our support team will make sure y
Although we perform quality checks for every item before it is packaged and shipped to our customers, on occasion, damage may occur to your orders during the shipping phase which is out of our control. In such a case we apologize for any inconvenienc