FAQ about returns and refunds.
This depends on your original destination. All returns outside of the EU will be shipped back to our warehouse in Canada. Returns within the EU will be shipped back to our warehouse in Portugal. Your return package must first be received at our wareh
Please be advised that orders made via vitalydesign.eu for European customers can be returned/exchanged within 30 days according to the Return and Refund Laws of the EU. *Customers shopping from VitalyDesign.eu, please note that Final Sale Items are
Customs fees incurred on customer returns will result in an incomplete return/exchange request. To avoid this issue, we request that all return shipment contents be marked as 10€ in value so that we can receive your item(s) back without unnecessary c